Frequently Asked Questions

Everything you need to know about Ethos Car Care products and services.

How long does shipping take?

Orders are typically processed within 1-2 business days. Standard shipping within the continental US usually takes 3-5 business days depending on your location.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange within 30 days of delivery.

Are Ethos products safe for all vehicle finishes?

Yes, our products are engineered to be safe for clear coats, single-stage paint, wraps, and ceramic coatings. Always follow the specific instructions on the bottle for the best results.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our logistics to provide worldwide shipping in the near future.

How can I track my order?

Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.