Returns & Exchanges

At Ethos Car Care, we stand behind our products with a 30-day satisfaction guarantee, ensuring you have the right tools to achieve a showroom finish. If you are not completely satisfied with your purchase, we offer easy returns and exchanges to keep your detailing experience seamless.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via email or our online portal with your order number and the reason for your return within 30 days of delivery.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring that bottles are tightly sealed to prevent leaks during transit.

• 3.
  Ship the Product

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.